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SHIPPING POLICY
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www.foodgles.net is committed to excellence and the full satisfaction of our customers.
Be assured we are doing everything in our power to get your order to you as soon as possible.
Please consider any holidays, logistic delays, COVID, weather, and any unforeseen disasters that might impact
delivery times.
1. SHIPPING
All orders are processed within 4-10 business days with the weather, logistics, COVID, and natural disasters permitting.
All orders are Shipped within 7-15 business days with the weather, logistics, COVID, and natural disasters permitting.
Orders are not shipped or delivered on weekends or holidays. If we are experiencing a high volume of orders,
please allow additional days in transit for delivery. If there is a significant delay in the shipment of your order,
we will contact you via email.
2. WRONG ADDRESS DISCLAIMER
It is the responsibility of the customers to make sure that the shipping address entered is correct.
We do our best to speed up processing and shipping time, so there is always a small window to
correct an incorrect shipping address. Please contact us immediately if you believe you have
provided an incorrect shipping address.
3. UNDELIVERABLE ORDERS
Orders that are returned to us as undeliverable because of incorrect shipping information are
subject to a restocking fee to be determined by us. Please note that shipping fees may apply for
incoming/outgoing plus a 25% restocking fee where applicable.
4. LOST/STOLEN PACKAGES
www.foodgles.net is not responsible for lost or stolen packages. If your tracking information states
that your package was delivered to your address and you have not received it, please report it to the
local authorities.
5. RETURN REQUEST DAYS
www.foodgles.net allows you to return its item (s) within a period of 14 to 30 days depending on the item (s).
Kindly be advised that to be eligible for a return, your item (s) must be in the same condition that you received it,
unworn or unused, with tags, and in its original packaging. You'll also need the receipt or proof of purchase and
some cases photos if applicable. Please note that shipping fees may apply for incoming/outgoing plus a
25% restocking fee where applicable.
6. OUT OF STOCK ITEM PROCESS
In case of out-of-stock items, we may wait for all items to be in stock before dispatching.
7. IMPORT DUTY AND TAXES
When working with www.foodgles.net, you have the following options when it comes to taxes as well as import taxes:
pre-paid and included in the price of the order.
8. ACCEPTANCE
By accessing our site and placing an order you have willingly accepted the terms of this Shipping
Policy.
9. CONTACT INFORMATION
In the event you have any questions or comments please reach us via the following contacts: